Over the next few months we will be sharing additional information to follow-up with our customer service training. Some of the posts will be reinforcements for what we learned in class, but some other posts, such as today's, will be links to articles of interest, that we hope will provide you with new ideas, some possible changes in procedures, or just provide inspiration to be a fabulous service provider.
Remember, we are setting the goal high and reaching for that Fantastic Customer Service.
We talked about Disney level customer service during our training, so keeping with the Disney theme, here are links to two articles that you may find interesting.
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