Recently Posted!
3/12- This is MOSH
3/16-17- Basic Carpentry- Herrington
3/18- Trailering with MDOT - Herrington
4/1- Coaching Workshop- Soldiers
4/8- Wildlife Firearms Classroom & Qualification- Balt Co
4/22- Wildlife Fireamrs Classroom & Qualifications - West
4/24- Radio Operations and Care- Virtual
4/27- NRA Home Firearms- North Point
4/28-29- Search and Rescue - Soldiers
5/1- Mock Search - Patapsco
5/4- Radio Operations and Care - Virtual
5/7-8- Basic Chainsaw- Kings Landing/Cedarville
5/18-21- Projects - Wet/Wild/Learning Tree/Aquatic Wild/Growing Up Wild- Seneca
6/21-25- Projects - Wet/Wild/Learning Tree/Aquatic Wild/Growing Up Wild- Greenbrier
Maryland Department of Public Safety & Correctional Services: Must complete an Out of Service Request and then Sarah Gray will sign you up. These fill up fast!
Customer Service
Tuesday, March 10, 2026
This course is designed to enable public safety practitioners to learn to deal directly with customers. The course will examine a methodology for handling customer objections and the skills required to provide solutions to service issues and problems with upset individuals. Topics to be covered include types of difficult customers, assessing customer discontent, strategies for dealing with upset customers, and balancing organization and customer interests.
Leading High Performing Teams
Tuesday, March 17th, 2026
This course is designed to enable the student to build and lead high performing teams in their position as manager or supervisor. Topics to be covered include: the basics of team dynamics, the stages of team formation, motivating teams, how to utilize individual strengths to bring out the best in all team members, using coaching and reinforcing skills as a catalyst for high performance and continuous improvement, and collaboration techniques.
Applying Myers Briggs in the Workplace
Thursday, March 26th, 2026
This course is designed to introduce the student to the Myers-Briggs Type Indicator and its application in a business environment. Topics to be covered include personality type, type and organizations, your type and your work, your type and others at work.
Tuesday, March 10, 2026
This course is designed to enable public safety practitioners to learn to deal directly with customers. The course will examine a methodology for handling customer objections and the skills required to provide solutions to service issues and problems with upset individuals. Topics to be covered include types of difficult customers, assessing customer discontent, strategies for dealing with upset customers, and balancing organization and customer interests.
Leading High Performing Teams
Tuesday, March 17th, 2026
This course is designed to enable the student to build and lead high performing teams in their position as manager or supervisor. Topics to be covered include: the basics of team dynamics, the stages of team formation, motivating teams, how to utilize individual strengths to bring out the best in all team members, using coaching and reinforcing skills as a catalyst for high performance and continuous improvement, and collaboration techniques.
Applying Myers Briggs in the Workplace
Thursday, March 26th, 2026
This course is designed to introduce the student to the Myers-Briggs Type Indicator and its application in a business environment. Topics to be covered include personality type, type and organizations, your type and your work, your type and others at work.
The courses run from 8:30am-4:00pm
|
|
|
|
| |||||||||||
| |||||||||||
|
No comments:
Post a Comment